Taxpayer First Act (New)

• The Internal Revenue Service (IRS) has issued final regulations that reduce the electronic filing threshold from 250 W-2s to 10 informational returns (such as Forms W-2 or 1099), beginning January 2024.
• If you file 10 or more informational returns, you must file electronically unless the IRS grants a waiver or exemption.
• This new process makes filing quicker, easier, and reduces errors, that helps to avoid delays in processing your reports.
• For more information, please visit:
  https://www.irs.gov/newsroom/irs-and-treasury-issue-final-regulations-on-e-file-for-businesses

The Business Services Online (BSO) access and registration process has changed for Employer Services ONLY!

Note: This change does not apply to Appointed Representatives (AR), Consent Based Social Security Number Verification (CBSV) and Internet Representative Payee (IRPA).

Allow at least 2 weeks to complete the registration process, well ahead of the January filing deadline.

SSA updated how you access a BSO account for the following services:

• Wage file upload
• W-2/W-2C online
• AccuWage online
• Social Security Number Verification Service (SSNVS)
• View wage report name/SSN errors

Your BSO User ID and password is no longer used to access BSO wage reporting services.

BSO users need a Social Security online account. You can use your personal my Social Security account, or a Login.gov or ID.me credential.

If you do not have a Social Security online account or a Login.gov or ID.me credential, you will need to create one from our Social Security Sign in page. This is a new requirement to access BSO employer services.

Once the credentialing and authentication process has been completed, current BSO User ID(s) will be associated with your new credential.

Frequently asked questions

Can I sign in with my personal my Social Security account username and password?
Yes. If you have created a Social Security Online account (such as my Social security) before September 18, 2021, you can use the username and password to sign in once redirected from the employer webpage. Your username and password will be associated with your BSO User ID.

Why do I need to add extra security?
Social Security uses different levels of security depending on the sensitivity of the information being accessed. These additional levels of security are to ensure your information is protected.

Passwords

For Appointed Representatives (AR), Consent Based Social Security Number Verification (CBSV) and Internet Representative Payee (IRPA) ONLY, we recommend that you verify your BSO password every 90 days. If you forget your password it can take up to 10 business days before you receive a new password via USPS.

Registering Without an Employer Identification Number (EIN)

Currently, we are unable:
• To mail an activation code to new users registering without an EIN. This includes Self-Employed and Household employers. Therefore, you are unable to file electronically.
• If you do not have an EIN, you will need to mail paper W-2/W-3 and W-2c/W-3c to our Wilkes-Barre Direct Operations Center.
• As a reminder, we can only process Forms W-2 that are Copy A (for SSA), red and white ink or black and white ink, and two to a page. Visit the Paper Forms W-2 & Instructions page for address information.
• You also have the option to hire a 3rd party to submit W-2s electronically on your behalf.

New Registrants without an SSN

As an ID.me partner, we now accept the Individual Taxpayer Identification Number (ITIN) or a passport as an alternative to an SSN. You can register with ID.me to use BSO with an ITIN or passport regardless of your foreign or domestic address. You may access BSO by creating or using an existing ID.me account.

ID.me is a Single Sign-On provider that meets the U.S. government’s most rigorous requirements for online identity proofing and authentication. Access to the BSO application requires multifactor authentication. You must start at the BSO Welcome page. From the Employers box, select the 'Log in’ link or ‘Create account’ link to verify your identity with ID.me.

Electronic Filing Options (EFW2)

• Wage File Upload
• Process your file and provide results in real-time. Receive a receipt right away
• Track your submission to completion
• Know if you have errors immediately after submission
• Must be in the EFW2/EFW2c Format
• For more information on Wage File Upload there are a variety of options:
• Read the tutorial
• View the infographic
• View the video
• Our new application provides a receipt and an immediate notification whether your file passed our edits or if you must fix any errors. You will receive the results in less than 60 seconds.
• W-2 Online - Create, save, print, and submit up to 50 Forms W-2 for Tax Years 2020 - 2023.
• Electronic Wage Reporting Web Service (EWRWS) (ssa.gov) - Developers of payroll and tax reporting software, as well as payroll service providers, can use this to create a web service client to electronically file wage reports.

• For more information about our services, see our training package   
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