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Get your Electronic Case Documents Online

Have you applied for Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI) and are waiting for a decision? Do you need a copy of your case documents? Now you can request that a copy of your electronic case documents be sent directly to your my Social Security Message Center.

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The Message Center is a secure, convenient portal where you can receive sensitive communications such as your electronic case documents. You may request a copy of your electronic case documents from the Field Office or Hearing Office where your SSDI or SSI case is pending. When the office has sent your documents to the Message Center, you will receive a notification based on your notification preferences (email or text). Follow these easy steps to view and download your case documents:

  1. Click on the ‘Message Center’ link on your my Social Security account home page.
  2. Open the ‘Electronic case documents are ready for download’ message.
  3. Click on the ‘Your electronic case documents (PDF)’ link to view the PDF.
PDFs are available for 30 days and can be saved or printed. If the 30 days has passed and the link has expired, please request a new copy of your case documents.

Already have a my Social Security Account?

Sign in to your account, click on the ‘Message Center’ link on your my Social Security home page, and open the message containing your case documents.

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Don't have a my Social Security Account?

Creating a my Social Security account takes less than 10 minutes and you get access to many other online services. Plan for your future. Manage the present.

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Still have questions?

If you have questions or need help understanding how to get your case documents online, call our toll-free number at 1-800-772-1213 or visit your Social Security office. If you are deaf or hard of hearing, call our toll-free TTY number, 1-800-325-0778, between 8:00 a.m. and 5:30 p.m. Monday through Friday.