Opt Out of Receiving Notices by Mail That Are Available Online

Opt Out of Mailed Notices That Are Available Online

Individuals and representative payees with a my Social Security account can opt out of receiving notices by mail that are available online via the Message Center, including the Social Security annual cost-of-living adjustment and the income-related monthly adjustment amount benefit rate increase.

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Use the Message Center to Opt Out of Mailed Notices Available Online

The Message Center is a secure, convenient portal where you can receive sensitive communications we don’t send through email or text. Follow these easy steps to stop receiving notices in the mail for those available online:

Select the “Preferences” tab on your my Social Security account home page.
Under the “Communication Preference” section, select “Do not send a paper copy.”
Read and agree to the authorization notice to stop sending paper copies of notices available online.

Choose email or text or both in the “Notification Preference” section and select “Save” to be notified whenever there is a new message in Message Center.

Congratulations! You have opted out of mailed notices for those available online. Your preferences will automatically be applied to notices that become available online. You also have the ability to change your preference selections at any time.

Note: Unless you opt out of mailed notices for those available online, you will receive both mailed and online notices that are available in Message Center.

Follow the “Opt Out of Mailed Notices" step-by-step instructions or view the video below.

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Still have questions?

If you have questions or need help understanding how to check the status of your Social Security application online, call our toll-free number at 1-800-772-1213 or visit your Social Security office. If you are deaf or hard of hearing, call our toll-free TTY number, 1-800-325-0778, between 8:00 a.m. and 7:00 p.m. Monday through Friday.