What are the acceptable File Criteria for Upload Documents?
Files and Size:
Each request cannot exceed 50 files. Each file cannot exceed 25MB
File format:
Files cannot be encrypted or password protected. Files must be in one of the following formats:
| BMP | JPEG | TIF |
| DOC | JPG | TIFF |
| DOCX | XLS | |
| GIF | PNG | XLSX |
File name:
File names cannot exceed 150 characters. File names cannot include the following special characters:
/ \ : * ? " < > |
Images:
Images in digital format (scans and/or photographs) should be clear with all text readable. When taking photographs, position documents:
- Directly (not angled) under the camera
- On a dark, non-reflective surface that is well-lit