SSA In-Person Hearings

Welcome to the In-Person Hearings Webpage. Here we provide information about what to expect when you participate in your hearing at one of our hearing offices with the judge physically in the same hearing room.

General Information

If you would like to have your hearing in-person, you need to timely object to having your hearing held by agency video and audio/telephone. You must also not agree to have a hearing held by online video.

We will generally schedule in-person hearings with a judge in the hearing office that has jurisdiction over your case. We have over 160 hearing offices nationwide, but also have additional locations where we may schedule your hearing if that may reduce your travel. If you must travel more than 75 miles from your home to attend a hearing in one of our hearing offices, we can reimburse certain costs.

What To Expect

Before the Hearing

  • If you need any accommodations in advance of the hearing, please ensure you, or your representative if you have one, contacts the hearing office holding your hearing in advance so we can support your needs.
  • If you need an interpreter for your hearing, please contact your local hearing officeand we can provide one for you, free of charge. When you request an interpreter, please tell us what language you prefer (including American Sign Language).
  • If you are the parent or guardian of a child who is requesting a hearing, we may request the child attend the hearing. We will provide information about whether a child needs to participate in a hearing in the Notice of Hearing we send you.
  • If you want to review your file before your hearing, please call the hearing office to make arrangements. You can find hearing office phone numbers on our hearing office locator site by visiting the SSA Hearings and Appeals Website at https://www.ssa.gov/appeals/ho_locator.html.

Day of the Hearing

  • You should arrive at least 15 minutes before your hearing time to check in for your hearing with a member of our team.
  • If you have a representative, witnesses, or both, they can appear with you at the hearing location.
  • The hearing will be conducted in a hearing room with the Administrative Law Judge, your appointed representative if you have one, and a verbatim hearing reporter who is in charge of making and monitoring an audio recording of the hearing.
  • If the judge asks other witnesses to attend the hearing, such as a medical expert or vocational expert to testify, they will likely participate in the hearing by telephone.

Frequently Asked Questions

Where can I find the number for the hearing office handling my case should I have any questions prior to my hearing or need to reschedule my hearing?

The hearing office phone number appears on the top right corner of any letter we sent you about your scheduled hearing. You can also visit our https://www.ssa.gov/appeals/ho_locator.html to find the address, phone number, or fax number of your local SSA hearing office.

Is there a private room I can review my hearing file with my representative in the hearing office before my hearing?

No, we recommend representatives meet with their clients in advance of their hearing date at another location to prepare for the hearing. If you are not represented and want to review your file prior to your hearing, please call the hearing office to make arrangements. You can find hearing office phone numbers on our hearing office locator site by visiting the SSA Hearings and Appeals Website at https://www.ssa.gov/appeals/ho_locator.html.

What if I do not feel comfortable coming in-person to an SSA facility?

We offer audio hearings held by telephone and online video hearings, if you do not feel comfortable attending an in-person hearing. If you are interested in these hearing options, look for the Notice of Ways to Attend a Hearing mailed to you after you submit your Request for Hearing (SSA-501) form. This notice includes related forms for objecting or agreeing to certain ways to attend a hearing.

Where can I find the number for the hearing office handling my case should I have any questions prior to my hearing or need to reschedule my hearing?

The hearing office phone number appears on the top right corner of any letter we sent you about your scheduled hearing. You can also visit our https://www.ssa.gov/appeals/ho_locator.html to find the address, phone number, or fax number of your local SSA hearing office.

What travel costs will SSA pay for?

If you must travel more than 75 miles from your home or office to attend your hearing in one of our hearing sites, we can pay certain costs. Here are the rules that apply:

  • We can pay your transportation expenses such as the cost of a bus ticket or expenses for driving your car.
  • In certain circumstances, you may need meals, lodging, or taxicabs. The Administrative Law Judge must approve these special travel costs before the hearing unless the costs were unexpected and unavoidable.
  • The Administrative Law Judge may also approve payment of similar travel expenses for your representative and any witnesses he or she determines are needed at the hearing.
  • You must submit a written request for payment of travel expenses to the Administrative Law Judge at the time of the hearing or as soon as possible after the hearing. List what you spent and include supporting receipts. If you requested a change in the scheduled location of the hearing to a location farther from your residence, we cannot pay for any additional travel expenses.
  • If you need money for travel costs in advance, you should contact the hearing office as soon as possible before the hearing. We can make an advance payment only if you show that without it you would not have the funds to travel to or from the hearing.
  • If you receive travel money in advance, you must send an itemized list of your actual travel costs and receipts to the hearing office within 20 days after your hearing.
  • If we gave you an advance payment that is more than the amount you are due for travel costs, you must pay back the difference within 20 days after we tell you how much you owe us.